Legal

Terms of Service

Last updated: 13 August 2026

These Terms of Service govern the services provided by Corwen Systems LLC, a limited liability company registered in the State of Colorado, United States ("Corwen Systems", "we", "us"). By purchasing or using our services, you ("the client", "you") agree to these terms.

1. Services

We provide business automation consulting and implementation services. This includes operations audits, the design and build of automated workflows, integration with third-party software, documentation of business processes, and ongoing support where purchased.

The specific work to be performed is set out in a written proposal or statement of work agreed between us before the work begins. Anything not described in that document is out of scope.

2. Fees and payment

• Operations audits are charged at a fixed fee, payable in full before the audit call takes place.
• Build projects are quoted as a fixed fee in the written proposal. Unless the proposal says otherwise, fifty percent is payable before work starts and the balance on delivery.
• Ongoing support is billed monthly in advance.
• All fees are quoted and charged in United States dollars and exclude any taxes that may apply in your jurisdiction.

Payments are processed by our payment provider. We do not store your card details. Invoices are due on receipt unless the proposal states different terms. We may suspend work on accounts more than fourteen days overdue.

3. Client responsibilities

To deliver the work we need your cooperation. You agree to provide accurate information about your business, timely access to the accounts and systems the work depends on, and a named person with authority to make decisions and approve work. Delays caused by lack of access or response may extend the timeline and, where they are substantial, may increase the fee by written agreement.

4. Ownership

On full payment, you own the workflows, configurations, documentation and other deliverables built specifically for your business. We retain ownership of our own pre-existing methods, templates, frameworks and generic tooling, and may reuse them on other engagements. Nothing in this clause gives us any right to your business data.

5. Third-party software

Our work commonly relies on third-party platforms and services, some of which charge their own subscription or usage fees. Those fees are your responsibility and are not included in our quoted price unless the proposal says so. We are not responsible for the availability, pricing changes, or performance of third-party services, and we cannot guarantee that a third-party platform will continue to support a given feature.

6. Confidentiality

We treat your business information as confidential and will not disclose it to anyone outside our team except where required by law. We ask the same of you regarding our proposals, pricing and methods. This obligation survives the end of the engagement.

7. Results and warranties

We will perform our services with reasonable skill and care and in a professional manner. We do not guarantee any specific financial result, revenue increase, cost saving or hours saved. Estimates given in an audit or proposal are informed projections based on the information you provide, not promises. Outcomes depend on factors outside our control, including how your team adopts the systems we build.

8. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to these terms or our services is limited to the total fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special or consequential losses, including lost profits, lost revenue, lost data or business interruption.

9. Term and termination

Either party may terminate a project engagement in writing. If you terminate part way through a build, you remain liable for work completed up to the termination date and we will hand over what has been built. Ongoing support may be cancelled by either party with fourteen days written notice, effective at the end of the current billing month.

10. Acceptable use

You may not use our services or anything we build for any unlawful purpose, to send unsolicited communications in breach of applicable law, or in a way that violates the terms of the third-party platforms involved. We may terminate immediately and without refund for breach of this clause.

11. Changes to these terms

We may update these terms from time to time. The version in effect when you purchase a service is the version that applies to that purchase. Material changes will be posted on this page with a revised date.

12. Governing law

These terms are governed by the laws of the State of Colorado, United States, without regard to its conflict of law rules. The courts of Colorado have exclusive jurisdiction over any dispute, and both parties agree to attempt to resolve any dispute in good faith before starting proceedings.

13. Contact

Questions about these terms can be sent to talha@corwensystems.com.